If the product you have ordered is a stocked item, we will make every effort to ship it to you within 24 hours of receiving your order. Non-stock special orders will take a few days more, as we need time to cut the product to your exact size requirement.
Smaller orders will be shipped by UPS Ground, and we will provide you with UPS tracking numbers, if requested. Smaller sized orders are generally shipped from our Miami warehouse, but may be shipped from our Troy, OH, or Phoenix, AZ, warehouse, depending on the particular order and geographical location. Larger sized orders are generally shipped from Troy or Phoenix.
Our shipping terms are normally FOB Our Warehouse, although we will pay for the shipping charges for full container loads, in most cases. For FOB orders, we will make every effort to use our "clout", and that of our paper mills, to get you the very best discounts from our truckers. You are, of course, welcome to use your own truckers or advise us to use any particular trucker that you prefer.